I ask for help almost daily. There are countless things I don’t do well or tasks for which I don’t have adequate skills. Whether it’s asking someone to put together a new graphic for my newsletter or for help in planning a business strategy, working with others makes my own… Read More

If I need to get in touch with you, what’s the best way to do it? Call you? Text you? Send you an email? In today’s business world, email is king. Younger generations are moving farther and farther away from using the phone to conduct business. Texts are efficient but… Read More

I often write about ways to build relationships with your followers (usually employees). We all want to feel “at home” while at work. Co-workers can become friends- indeed, often that is the hope! But workplace friendships can also cause tension with the rest of the team – particularly if you’re… Read More

Perhaps no phrase is as true as the one that says ‘Trust takes a lifetime to build and a second to lose.’ Building trust takes time, effort and consistency. You must work to build trust. It is critical in any work environment and it starts with leaders. In any work… Read More

Negative words have a way of hanging around long after they’ve been spoken. People are likely to remember the insults or words of disappointment hurled their way, while words of encouragement fall to the wayside. Workplace complaints are one of the worst offenders. You want your employees to associate their… Read More

Hi there 🙂 It’s a week until Christmas and I hope you are planning to spend time with family and friends or something else special (not work!). I will be doing the same and taking two weeks off from writing to enjoy some downtime. But I will be ready in… Read More

Recently I watched a video of Simon Sinek – my favorite leadership guru (you can watch it here), and in it he talks about an experience he had on an airplane with his seatmate and her lack of “a spirit of generosity”. If you fly often, you can probably guess… Read More

If I have one core message it is this: leadership is about who you are, not what you do. Who you are influences what you do, how you do it, and why. There are many more than 5 qualities effective leaders demonstrate but in the interest of your time I’ll… Read More

“There’s not enough to go around”.  This is the culture we live in – it’s the mindset we’ve been fed and adopted as truth, often without even knowing it.  It’s a culture of scarcity and comparison – one in which we never have enough and we’re always better (or worse) than… Read More

I started Mosaic in part to start a conversation about what makes a great leader. There are so many “bad” leaders running around making many people’s lives totally miserable. Believe me, I’ve worked for several of them… A couple of years ago, as part of my own leadership development, I… Read More